Sage Snap
Delete your account
You can delete your Sage Snap account at any time, in the app or by email. This page says what is deleted, when, and how to ask when you no longer have the app.
In the app
Settings, then Delete account
Open Sage Snap, tap the gear at the top of the Home screen to open Settings, and tap Delete account… under Account. Confirm, and the deletion runs at once. You are signed out and the account is gone.
Settings → Delete account…What is deleted
Deleting the account is permanent and cannot be undone. It removes:
- ▸Your snaps — every position you photographed, with its game settings and analysis results.
- ▸Your photographs — the copy of each picture kept with its snap.
- ▸Every share link you created. The link stops working for anyone who has it; a copy a friend already saved into their own app stays theirs.
- ▸Your purchase record with us. Apple or Google still know the purchase was made, so it can be restored on a new account tied to the same Apple Account or Google account.
- ▸Your sign-in account — the name, email address and account id held by our sign-in provider.
When
Snaps, photographs, share links and the purchase record are removed immediately. The sign-in account is removed from our sign-in provider right away as well, or within a few days if the provider is briefly unavailable — we keep retrying until it is done, and an old session on another phone cannot bring the account back in the meantime.
Nothing that identifies you is kept afterwards. Apple and Google keep their own record of the purchase, under their own policies.
By email, if you no longer have the app
Email support@bgsage.ai from the address you use for Sage Snap and ask us to delete the account. Please include:
- ▸How you signed in — Apple, Google, or email and password.
- ▸Roughly when you created the account, if you remember.
We verify that the request comes from the account holder, complete the deletion within 30 days — usually within a day or two — and reply when it is done.
Questions
Anything else about your account or your data: email support@bgsage.ai. What we collect and why is in the Privacy Policy.